FAQ:
Q1. Are you a factory?
A: Yes, we are a professional lithium battery manufacturer in China, and factory tour is acceptable.
Q2. Do you accept OEM/ODM?
A: Yes, OEM, ODM, LOGO, and STICKER is acceptable, our professional team is on hand to offer you any solutions.
Q3. Can I have a sample order first?
A: Yes, sample order is acceptable.
Q4. How will my order be shipped?
A: Chalong Fly offers a variety of shipping methods, such as DHL, UPS, FedEx, TNT, Airline and sea shipping.
Q5: What kind of certificates do you have?
A: We can provide CE,ROHS,FCC,IEC62133,MSDS,UN38.3, UL, etc.
Q6. Can we sign a NDA in order for a long-term cooperation?
A: Yes, the client’s requirements is respected.
O7: Is there any warranty or After-Sale Service?
A: We will check each battery before shipment, and 100% high quality guaranteed. The warranty is about 1~20 years depends on different models.
Q8. Why do you choose Chalong Fly?
A: Chalong Fly R&D center has more than 60 R&D engineers, 12 of whom have more than 10 years of experience related to power development. We have a deep understanding of power electronics technology, and a full understanding of the needs of the application industry, and have developed many public technology solutions.
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